Effective Date: July 24, 2026

At Shopnexusmart, we are committed to delivering your chairs safely, efficiently, and accurately. Below is our complete shipping policy detailing order processing times, transit schedules, carriers, and fulfillment operations across the United States.

1. Free Shipping Nationwide

We offer 100% Free Standard Shipping on all chair orders across the entire United States.

• No minimum order amounts required.
• No hidden handling charges or fuel surcharges added at checkout.
• Clear, transparent pricing with total delivery cost included.

2. Processing & Delivery Timelines

To ensure smooth handling and delivery of your seating products, we maintain simple and transparent delivery schedules:

3. Warehouse Operating Hours & Order Handling

We process orders efficiently during our standard warehouse operating schedule:

• Operating Hours: Monday – Friday, 9:00 AM – 19:00 PM.
• Orders Placed Before Closing: Prioritized and queued for immediate staging so that they depart early the following business morning.
• Orders Placed After Opening: Immediate order processing and scheduled carrier pickup on the same day.
• Weekend Orders: Placed on Saturday or Sunday will enter processing on the next business day (Monday morning).

4. Trusted Shipping Carriers

We partner with industry-leading parcel and freight logistics providers to ensure your furniture arrives safely:

• USPS
• UPS
• FedEx
• XPO Logistics
• Old Dominion

5. Order Tracking & Delivery Confirmation

• Tracking Number Email: As soon as your order leaves our fulfillment center, we will email you a shipment confirmation containing your carrier tracking number and direct tracking links.
• Phone Call Updates: Carriers or our support team may contact you via voice call (+1 715-693-3029) to coordinate specific delivery arrangements or verify address details.
• 24/7 Live Support: You can track your order status anytime by contacting our support team via 24/7 Live Chat or email at support@shopnexusmart.com.

6. Delivery Address Changes & Order Cancellations

• Address Changes: If you need to modify your delivery address, please contact us immediately. Address changes can only be processed before the shipment leaves our warehouse.
• Mid-Transit Request: Once the shipment has been handed off to carriers, delivery address modifications cannot be guaranteed or executed mid-transit.

7. Contact Information

If you have any questions regarding delivery, order dispatch, or tracking details, please contact us:

• Store Name: Shopnexusmart
• Business Address: 505 Ring Rd, Mosinee, WI 54455, USA
• Phone Number: +1 715-693-3029
• Business Email: support@shopnexusmart.com
• Customer Support Availability: Live Chat & Email are 24/7 Active
• Warehouse Operating Hours: Monday – Friday, 9:00 AM – 19:00 PM